Privacy Policy

Effective Date: 05/01/25

General Home Remodeling LLC ("the Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including information collected through our SMS communications, in compliance with The Campaign Registry (TCR) requirements.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.

SMS Consent Records: Date, time, and method of SMS opt-in consent.

Usage Data: IP address, browser type, operating system, and browsing behavior on our website.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide and manage our services, including customer care, account notifications, and delivery updates.

Communication: To send transactional messages related to your account or services you have requested.

Compliance: To comply with legal obligations and TCR requirements.

SMS Communications

By opting in to receive SMS messages from us, you agree to the following:

Purpose: SMS messages will be sent for transactional purposes only, such as customer care, account notifications, and delivery updates.

Frequency: Message frequency may vary based on your interactions with us.

Charges: Message and data rates may apply.

Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message.

Help: For assistance, reply "HELP" to any message.

Data Sharing and Disclosure

We do not sell, rent, or share your personal information, including mobile opt-in data and consent, with unaffiliated third parties for marketing or promotional purposes. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and use it solely for the purposes specified by us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request correction of any inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

Objection: Object to the processing of your personal information for specific purposes.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

General Home Remodeling LLC

Email: [email protected]

Phone: +1 667-403-1834

Address: 2805 Elgin Avenue